As a tech lead at Reliance, I am responsible for overseeing the development of cloud computing platform software.

• Led a team of software engineers in the design, development, and deployment of a cloud computing platform software, enabling Jio to deliver cutting-edge services to its customers.
• Managed the entire software development life cycle (SDLC) of the cloud computing platform software, from requirements gathering and design to testing and deployment, ensuring on-time delivery and high-quality code.
• Implemented best practices for software development, including agile methodology, continuous integration and delivery (CI/CD), and DevOps, resulting in improved productivity, code quality, and customer satisfaction.
• Collaborated with cross-functional teams, including product managers, UX designers, and infrastructure engineers, to ensure the cloud computing platform software meets Jio's business objectives and technical requirements.
• Stayed up-to-date with the latest trends and technologies in cloud computing, such as Kubernetes, microservices, and serverless computing, and leveraged them to enhance the performance and scalability of Jio's cloud computing platform software.

As a senior software engineer at Oneclick, I led the development of a cutting-edge chatbot software. In this role, I am responsible for designing and implementing a highly scalable and intelligent chatbot system that can effectively communicate with users, understand their needs, and provide relevant information and solutions.

• Developed a chatbot software application using Angular to improve customer engagement and automate routine tasks.
• Designed and implemented natural language processing (NLP) algorithms to enhance the chatbot's ability to understand user queries and provide accurate responses.
• Conducted extensive testing and debugging to ensure the chatbot operates smoothly and effectively in various scenarios.
• Integrated the chatbot with Whatsapp, Facebook, Instagram to extend its functionality and improve user experience.
• Utilized machine learning techniques to train the chatbot and improve its ability to recognize user intent and provide personalized responses.
• Developed analytics and reporting tools to track chatbot usage and measure its effectiveness in achieving business objectives.